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Questions

Get answers to your questions about Ghost and Ghost(Pro).

  • I have questions about how to use Ghost, where can I get help?

    You can test out a free 14 day trial on Ghost.org any time, which is probably the best way to get familiar with Ghost. If you're looking for specific help, we've got an entire support site full of Gho...

  • How do I set up a custom domain for Ghost(Pro)?

    You'll need to map your domain name to your Ghost publication using a CNAME record in your domain's DNS settings. After that you'll want to update your Ghost(Pro) site settings to use your new custom ...

  • Can I use Ghost(Pro) in a subdirectory?

    Yes. Ghost(Pro) publications on the Business plan or higher may run Ghost from a subdirectory so long as they are able to setup a proxy configuration according to the proxy rules supplied here. Please...

  • How do I upload an image into Ghost?

    You can add an image to your post by typing ![]() in the editor or pressing CMD/Ctrl + Shift + I, this will load an upload box in the post preview area for you to upload an image. If you're on Ghost 1...

  • How can I track how many views my site is getting?

    You can easily get detailed data about how much traffic your site is getting by installing any standard analytics service. Google Analytics is the one very popular option, which is very simple to add ...

  • What payment methods do you accept?

    We accept most major credit and debit cards such as Visa, Mastercard or American Express. We do not accept PayPal, cryptocurrency or wire transfers at present....

  • I'm a student / open source developer / non-profit, can I have special pricing?

    We're a non-profit organisation too, so unfortunately it's pretty difficult for us to offer and manage discounted services. That being said, we do release everything we do as open source, so you can h...

  • What is Markdown and how does it work?

    Markdown is the minimal syntax that Ghost uses for marking up your documents with formatting, using punctuation and special characters. If you're unsure of how to work with Markdown, please checkout o...

  • How exactly are Ghost(Pro) "views" calculated?

    Views refer to the number of (real) human people who visit your site each month. These are tracked much like an analytics 'pageview' - and counted each time a page has fully loaded. Each request to th...

  • How do I update my credit card details?

    To change the card used for your subscription go to your billing settings area and click on the button to update your payment information....